Frequently Asked Questions
Ordering & Shipping
If we send you the wrong part due to an error on our end, we will cover the return shipping costs and send you the correct part as quickly as possible. Please contact the Nitnamic customer service team immediately at 1 (888) 589-6264 or email for assistance.
If you accidentally order the wrong part, you may be able to return or exchange it. You’ll need to follow our return policy steps. A 20% restocking fee applies. If you have questions about fitment, please contact us before you order. We are happy to help.
Shipping times vary based on location and chosen shipping method. We are based in Denver, Colorado and most shipments travel by standard ground shipping. We have expedited options for faster delivery. You will receive an email with tracking information when your order ships.
We accept returns and exchanges within 30 days of purchase, provided the part is in its original condition. Please visit our Nitnamic Returns Page page for full details.
Nitnamic products are built to last, made from materials like CNC laser cut 6061 aluminum. If your order somehow arrives damaged, make the delivery person inspect the box with you. Product should be inspected prior to signing for delivery. If the product is damaged, take photos, and contact us right away for a quick resolution.
No.
Yes, we offer expedited shipping options for an additional fee. Please see available options at checkout.
We offer standard and expedited shipping options via FedEx, UPS, USPS, freight?? etc.
Yes! Once your order ships, you will receive a tracking number via email. You can use this to track your package in real-time.
Payments & Security
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.
Nitnamic.com uses industry-standard encryption and security measures to protect your personal and payment information. Your details are never stored or shared.
If your order has not yet shipped, you can request a cancellation by contacting us at 1 (888) 589-6264 or email right away. If the order has already shipped, you will need to follow our return process.
No, you can check out as a guest. However, creating an account allows you to track orders, save vehicle details, and receive exclusive discounts.
Nitnamic products are built to last, made from materials like CNC laser cut 6061 aluminum. If your order somehow arrives damaged, make the delivery person inspect the box with you. Product should be inspected prior to signing for delivery. If the product is damaged, take photos, and contact us right away for a quick resolution.
Product & Fitment
Yes, many of our parts come with a warranty. Please check the details for warranty information.
OEM parts are designed to meet manufacturer specifications and should not void your vehicle’s warranty. Nitnamic aftermarket accessories should not affect vehicle warranties. Check with your vehicle manufacturer for details.
Read our vehicle compatibility details before purchasing. If you’re unsure, contact our support team for assistance.
Customer Support & Discounts
We have a dedicated customer support team available to assist you. Call us at 1 (888) 589-6264 or email us at [email protected] during business hours.
Our customer service team is available [days & hours of operation].
Yes! We do sometimes offer promotions and discounts. Sign up for our Nitnamic newsletter or follow us on social media to stay updated on special offers.
Sales tax is applied where required by law and is calculated at checkout based on your shipping address.